Clik here to view.
More support for legislative changes covering insurance non-disclosure
The Insurance Business New Zealand website reprorts that dispute resolution service Financial Services Complaints Ltd (FSCL) supports the Insurance and Savings Ombudsman’s view legislation is needed to...
View ArticleClik here to view.
Residential Red Zone offer feedback sought
CERA is seeking feedback on their Preliminary Draft Residential Red Zone Offer Recovery Plan. Comments must be submitted by 5.00pm on the 19th of May. The Draft plan starts off by explaining the...
View ArticleClik here to view.
Legal class action against Southern Response?
Wednesday’s Press has an article Southern Response class action ‘no win, no fee’ here. The proposal, offered by law firm GCA lawyers, is for “disgruntled customers of a major earthquake claims-holder...
View ArticleClik here to view.
Insurance Ombudsman wants insurance legislation to cover non-disclosure of...
The Insurance Business New Zealand website is reporting that the Insurance and Savings Ombudsman Karen Stevens supports legislation to better protect customers relating to information they disclose to...
View ArticleClik here to view.
Fair Insurance Code 2016– where to now?
The revised Fair Insurance Code has yet to be ratified. It is to be considered at the ICNZ AGM some time this month and “there may be minor adjustments” to the Code. One wonders what “minor” might...
View ArticleClik here to view.
Concerned IAG may cash you out?
Lawyer Duncan Webb from law firm Lane Neave has written an article My insurer wants to cash settle my claim … which covers the issues IAG customers might find themselves facing. The article is here. It...
View ArticleClik here to view.
Summarising the Revised Fair Insurance Code – Part 3
Insurance policies and the associated code of conduct cannot be seen in isolation from those who buy the policies, and the claims experiences they undergo. So far the Revised Code has been considered...
View ArticleClik here to view.
Summarising the Revised Fair Insurance Code – Part 2
In this post we will look at whether the Code is fair or transparent, and whether utmost good faith remains relevant to New Zealand insurance practices. Is it a Fair code? No. There is no definition...
View ArticleClik here to view.
Summarising the Revised Fair Insurance Code and its shortcomings – Part 1
The Fair Insurance Code serves two purposes: operational and political. Operationally the Code exists to briefly sketch how insurance processes work, to make customers aware that both insurers and they...
View ArticleClik here to view.
Fair Insurance Code Questions & Answers – Part 3
In the previous post, covering FAQ 7, it was stated that an underlying purpose of the Code was to pre-empt any external control on how insurers carried out their business. The point was also made that...
View ArticleClik here to view.
Fair Insurance Code Questions & Answers – Part 2
Why is ICNZ so keen on having a Fair Insurance Code, and prickly over criticism directed at the Code? At an operational level the Code is a useful means of providing a standard approach to offering,...
View ArticleClik here to view.
A helpful change to the insurance disputes process coming up?
Yesterday Paul Goldsmith, Minister for Commerce and Consumer Affairs, announced the opening of consultations on changes to the maximum amount that could be taken to the insurance industry’s disputes...
View ArticleClik here to view.
Fair Insurance Code FAQ – Part 1
The FAQ (Frequently Asked Questions) is not part of the Revised Code, just an explanation of the Review process and some of the positions taken by ICNZ on particular issues. While the FAQ may give an...
View ArticleClik here to view.
Assessing the ICNZ Revised Fair Insurance Code – Part 3
This post considers the final part of the Revised Code. As we move towards the way claims are processed there are welcome improvements. Pages 8 & 9 What happens when you make a claim Our...
View ArticleClik here to view.
ICNZ make a more detailed response.
Thursday’s blog covered the Insurance Council of New Zealand’s (ICNZ) response to an article on an insurance business website. The article featured the Avonside Blog’s commentary on the revised Fair...
View ArticleClik here to view.
Assessing the ICNZ Revised Fair Insurance Code – Part 2
As we get further into the Revised Code the number of new issues raised slows down. Where the Revised Code deals with straight-out mechanical areas it works better and there is more clarity about what...
View ArticleClik here to view.
Where to from here for ICNZ?
First, a minor correction regarding yesterday’s post. The title, as originally posted, was almost what was intended, but not quite so my apologies for that. It was a bit of tongue in cheek and there...
View ArticleClik here to view.
Another Red Zone rebuild reversal
A Red Zoner, having signed off with CERA just before the 31st of July, has now had the house that was a rebuild reclassified as a repair. .
View ArticleClik here to view.
AA Insurance – progress update
AA Insurance have added progress figures for July here. It is interesting to note that so far AAI have completed only four rebuilds out of a total 674. Of the 674 nearly half (326) have been cash...
View ArticleClik here to view.
Insurers – Changing a rebuild to a repair.
Today’s Press has an article by Lane Neave law firm partner Dr Duncan Webb on insurers changing a rebuild into a repair. This article is part of an on-going “agony uncle” series on how the law applies...
View Article
![ONEW – KAKERA -Unmei no Piece- – EP [iTunes Plus M4A]](http://is1-ssl.mzstatic.com/image/thumb/Music221/v4/d0/fb/86/d0fb86a5-ba60-4bea-41fb-7f54c125f518/VEATP-45908.jpg/296x296bb.webp)
